- Make process easy to follow, keep it clear
and easily understood, don’t make a process too constraining or onerous or
you’ll find that no one will follow it.
- Make your process flexible to accommodate a
variety of situations or your staff’s needs.
- Provide information on the process in a
variety of formats, such as online, printed booklet form, pdf etc. Make it
readily accessible to everyone in formats they can relate to, too
- Having management promote and endorse the
process is the key to a successful adoption.