Wednesday 8 April 2015

Troubleshooting Revit Issues - Part 2

This is part 2 of a 3 part series addressing ways to troubleshoot issues in your Revit project.

The Autodesk Help site has some great information. Here, I have taken the liberty of adding my experiences to their outline. 

Here are some tips when troubleshooting mysterious issues with Revit.

Note: When troubleshooting Revit, you might make changes that you will not want to keep. To avoid making unwanted changes to your project file, make a copy of the project (and if necessary linked project files) and only work with the copied file.

Is it a glitch or just a miss-keystroke?
Is the issue a problem with the file or have you inadvertently turned on or off a feature?
You can typically tell the difference such as a “unable to select element”, or “my ribbon is missing”, which are settings in Revit, compared too “the icons on my ribbon are blank” or “I select a component and Revit freezes”.

Copy paste into blank project file
As a test to determine if it’s a modeling issue, open up a blank default project file and copy/paste the entire project into the blank file. Test the project to see if you are getting the same issue, if you are not it may be view specific or template specific.

Uninstall Linked files
Linked files can sometimes cause unexpected behaviour especially if your bringing in updated linked files weekly, they can even prevent a project file from opening up in the first place. If you can't open the host project file, try copying it to a location without the linked files.
If you can open the project, you can then begin to determine which linked file is preventing the project from opening.

If you can open the project, go into the Manage Links dialogue, and remove all linked files from the project to see if the issue is related to one (or more) of the linked files.

I hope this helps, feel free to add your own tips by sending me your comments, hopefully I'll be able to add more as I come across solutions.


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